We'll guide you through the claim process.
This guide will ask you a question and based on your response reveal you another question or outcome.
Before you begin, check if you're qualified for JobSeeker Payment.
2: Do you have a JobSeeker Payment claim in development?
3: You can track your claim for JobSeeker Payment
You may require to provide supporting documents to progress your claim.
We'll let you understand the result of your claim. We'll send a message to your myGov Inbox.
If you do not get electronic letters, we'll send you a letter in the mail.
If you believe we've made an error you can ask us to review our decision.
We can assist if you're in financial difficulty or require unique support while we process your claim.
4: Are you declaring JobSeeker Payment for yourself?
5: Do you have a Candidate plan in location?
To claim on someone else's behalf you should be authorised.
The person you're claiming for should nominate you to be their Centrelink Correspondence Nominee.
6: Adding a Candidate arrangement
You require to have an arrangement in location to claim on someone else's behalf.
The individual you're declaring for will require to begin the procedure. Check out how to add a Nominee arrangement utilizing your online account.
7: Do you desire to claim online?
The easiest way is to declare online.
8: You can claim over the phone
If you can't declare online, call us on the Centrelink Employment Services line.
You don't need to go to a service centre to make a claim. If you're feeling weak, or require to isolate yourself in your home, please do not visit our service centres.
9: Do you have a myGov account?
10: Do you have a Centrelink Customer Reference Number (CRN)?
11: Create a myGov account and link Centrelink to claim
To claim a payment you need a myGov account linked to Centrelink. If you don't have a myGov account, it's easy to produce one.
To link Centrelink you'll require your Centrelink Customer Reference Number (CRN).
Go to myGov
12: Link Centrelink with your CRN and make your claim
To claim a payment you need Centrelink linked to your myGov account. If you have a CRN you can link Centrelink to your myGov account.
Follow these actions to link to Centrelink and make a claim.
1. In myGov, select View and link services.
2. Under Link a service discover Centrelink and select Link.
3. Select I have a CRN and wiki.lafabriquedelalogistique.fr follow the prompts to connect Centrelink to your myGov account.
4. Select Centrelink from your connected services.
5. Select Make a claim or view claim status, then Make a claim.
6. Under Job Seekers choose Get Started.
7. Select Apply for JobSeeker Payment then follow the triggers to complete your claim.
13: Create a myGov account and prove who you are to connect to Centrelink
To claim a payment you require a Centrelink online account connected to myGov. If you don't have a myGov account, it's easy to create one.
Follow these actions.
1. Go to myGov and choose Create an account.
2. Read the Regards to use. If you accept the terms, choose I agree.
3. Enter your e-mail address, then verify this address using a code we email to you. Your myGov account need to use a special email address. You can't use the same e-mail for another myGov account.
4. Enter your mobile number, if you have one. If you get in a number you'll get a code sent to it each time you check in to your myGov account.
5. Create a password and 3 secret concerns and go into answers.
6. You've produced your myGov account, choose Continue to myGov.
After you show who you are through myGov by entering some details about you, you'll get a CRN. We'll inspect if you currently have a CRN or develop one and link Centrelink to your .
14: Prove who you are to connect Centrelink
1. In myGov, choose Continue from the Government assistance for Coronavirus alert.
2. Select I need a CRN.
3. Follow the triggers to enter your identity information.
4. Enter details from your Medicare card.
5. Enter some individual details and we'll inspect them versus our records.
6. We'll connect Centrelink to your myGov account and you'll then have a Centrelink online account.
7. You'll need identity information from among these documents: - present Australian passport
- Australian birth certificate
- Australian citizenship certificate
- Australian visa.
You'll also need identity details from one of these files:
- Australian chauffeur licence - ImmiCard released by the Department of Home Affairs
- Australian Citizenship by Descent Certificate.
You can now begin your claim for a payment. Before you can submit your claim, you'll require to visit a service centre to finish our identity requirements. You'll require to provide us an acceptable photo identity document along with any other files we might ask for.
If you can't show who you are online to get a CRN, call us on the Centrelink Employment Services Line.
15: How to declare after you develop your myGov account and link to Centrelink
16: Is your myGov account connected to Centrelink?
You require to link your myGov account to Centrelink to make your claim.
17: Do you have a Centrelink Customer Reference Number (CRN)?
If you do not have one or can't remember your Centrelink Customer Reference Number (CRN), select No.
18: Check in to myGov and prove who you are to link Centrelink
To declare a payment online, you'll require to do both the following:
- link your Centrelink online account to myGov - show your identity to Centrelink.
You can do both of these with a strong Digital Identity.
myGovID is presently the only Digital Identity supplier that supplies the strong level Digital Identity needed for Centrelink.
Download and utilize the myGovID app to get a strong level Digital Identity. You'll require to enter your individual details, information from your identity files and validate your photo.
Discover how to establish the myGovID app on the myGovID site.
Once you have a strong level Digital Identity, follow these steps to link Centrelink and prove your identity.
1. Check in to myGov.
- Select View and link services, then choose Centrelink.
- Give your grant share your details with Centrelink.
- Select No to Do you have or know your CRN?
- Select Start in the Digital Identity (Recommended) box.
- Connect your Digital Identity to myGov.
- Enter other information about you.
If you can't prove your identity online, call us on the Centrelink Employment Services line.
19: How to declare after connecting Centrelink to your myGov
Once your Centrelink online account is linked to myGov, you can apply online.
1. Check in to myGov. - Select Make a claim or view claim status, then Make a claim.
- Under Job Seekers select Get going.
- Select Get JobSeeker Payment then follow the triggers to finish your claim.
20: Sign in to myGov and make a claim in Centrelink
If your Centrelink online account is connected to myGov, you can use online.
To do this:
1. Sign in to myGov. - Select Make a claim or view declare status, then Make a claim.
- Under Job Seekers select Begin.
- Select Request JobSeeker Payment and follow the triggers to finish your claim.
We'll tell you if you require to do anything else to complete your claim. We may ask you send supporting files to submit your claim.
You can finish these actions up to 13 weeks before your situations alter. You can then submit your claim 14 days before your situations alter. We'll call you to advise you to do this.
21: Sign in to myGov and link to Centrelink with your CRN to claim
To claim a payment you need a Centrelink online account linked to myGov. When you have a CRN we can create a Centrelink online represent you and connect it to your myGov.
Follow these steps:
1. Check in to myGov. - Select View and link services, then choose Centrelink.
- Select I have a CRN and follow the triggers to connect Centrelink to your myGov account.
- Select Centrelink from your linked services.
- Select Make a claim or view claim status, then Make a claim.
- Under Job Seekers choose Get started.
- Select Obtain JobSeeker Payment and follow the prompts to complete your claim.
We'll tell you if you need to do anything else to finish your claim. We may ask you for supporting files to send your claim.
22: After you declare by phone
We'll contact you if we require more details.
We'll send you a letter to let you know your claim result. If your claim achieves success, we'll let you understand:
- when you'll get your very first payment
- just how much you'll get.
23: After you declare online
After you submit your claim online, you'll get a receipt informing you:
- the ID number of your claim - the date we approximate your claim will be complete.
If your Centrelink online account is linked to myGov, check in now to track your claim online.
Sign in to myGov
You can likewise utilize the Express Plus Centrelink mobile app.
If you do not agree with our decision call us on the Centrelink Employment Services line. If you still do not agree, you can ask us to examine our choice.
To do your service with us, develop a myGov account and link it to Centrelink.
You require to prove your identity before you declare a payment or service.
When you declare a payment or service, we'll ask you for some documents to support your claim.
If you or your partner stop work, or change from complete time to casual work we'll need a Work Separation Certificate from you in some scenarios.
You can ask somebody to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your information and get payments for you.